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Administrative assistance and coordination
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Preparation of administrative or legal documents (without legal advice)
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Follow-up of professional procedures: URSSAF, taxes, health insurance, etc.
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Interface with experts: accountant, lawyer, banker, various service providers
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Centralization of important documents (well organized Google Drive / Dropbox!)
Mailbox management
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Sorting, prioritizing and replying to e-mails (with or without response chart)
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Drafting of standard e-mails (replies, reminders, business/personal requests)
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Implementation of management systems (own mailbox, automation, labels, etc.).
Customer Care
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Management of customer requests and complaints
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Monitoring feedback and customer satisfaction
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Customer loyalty and personalized solutions
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